Privacy Policy

1. Introduction

Ceefinity ("we," "us," or "our") respects your privacy and is dedicated to protecting your personal data. This Privacy Policy outlines our practices concerning the collection, utilization, disclosure, and protection of your information when you access our website (ceefinity.com), submit information through our dispatch or corporate portals, apply for career openings, or communicate directly with our team.

2. Information We Collect

We collect information that you voluntarily submit through our web forms or direct correspondence. This may include:

• Contact Details: Full name, corporate/personal email address, and telephone number.
• Operational & Fleet Records: USDOT numbers, equipment classifications, lane preferences, and professional background summaries.
• Technical Data: Browser specifications, operating systems, and device identifiers recorded automatically during site navigation.

3. How We Use Your Information

Information gathered through our platforms is used strictly for legitimate business operations, including:

• Facilitating freight coordination, lane inquiries, and dispatch allocation requests.
• Addressing corporate inquiries and delivering operational support.
• Evaluating qualifications and handling candidate career submissions.
• Transmitting necessary service, administrative, or compliance notifications.

4. SMS & Mobile Communications

If you provide your phone number and opt in to receive text messages from Ceefinity, we enforce rigorous privacy standards regarding your mobile records:

• Consent: By providing your telephone number via our web intake forms, you consent to receive operational and conversational SMS communications from Ceefinity regarding your inquiries. Consent to receive text messages is voluntary and is never a condition of purchase.
• Opt-Out: You may cancel text communications at any time. Simply reply "STOP" to any text message received from us to immediately halt all future SMS messages.
• Support: For help or questions regarding our messaging, reply "HELP" or contact our team via email at info@ceefinity.com.
• Rates & Frequency: Standard message and data rates may apply. Message frequency varies based on your inquiry and ongoing service requirements.
• Strict Non-Sharing Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third party under any circumstances.

5. Third-Party Disclosures & Non-Sale Commitment

Excluding mobile phone numbers and SMS opt-in consent (which are never shared with third parties), general inquiry data is only processed under the following strict boundaries:

• Operational Infrastructure: Trusted technical service vendors (such as form submission routers and communication gateways) operating solely on our behalf under confidentiality agreements to transmit your messages.
• Legal Compliance: When strictly required to comply with applicable laws, government regulations, court orders, or enforceable legal requests.

6. Data Security

We maintain appropriate administrative, technical, and physical safeguards designed to secure personal information against unauthorized access, loss, alteration, or misuse. While we implement standard commercial security protocols, no method of transmission over the internet or electronic storage is completely impenetrable.

7. Your Privacy Rights

You have the right to request access to, correction of, or deletion of the personal contact details you have provided to us. To exercise any of these choices, submit a request directly to our executive team via email.

8. Contact Us

If you have questions or feedback regarding this Privacy Policy, please reach out directly to our team via email at info@ceefinity.com.